Whenever I read about CEOs in prominent companies shifting business strategies or making transformational changes in products, services, or operations with people, talent, and recruiting as a primary driver in those decisions, it makes my heart soar. In a recent... Read More
Long before the internet, we did business with people we knew. The barber down the street. The farmer across the field. The tailor. The doctor. Everyone knew everyone else in small, close-knit communities and our reputations were the only things... Read More
A few months ago, I was sitting in a meeting. During that meeting, someone said: “Satisfied customers don’t refer.” Satisfied customers don’t refer. Only customers who’ve experienced something remarkable and truly noteworthy refer their family and friends. Satisfied customers are... Read More
Recruiters make hundreds of calls each week. During the course of any given day, we may have more conversations with voicemail systems than we do with actual people. We leave a lot of messages. It’s lonely sometimes. Similar to the... Read More
Management by exception is the practice of focusing only on those things that went wrong, and not concerning yourself with what went well or according to plan. And it’s a terrible leadership tool. Yet, in organizations across the land, managers... Read More
I can dig an awesome ditch. I have the skills, ability, and knowledge to dig a mighty awesome hole if I do say so myself. I’ve got mad shoveling skills thanks to my beloved Marine Corps. Foxhole (or “fighting hole”)... Read More
We often wrestle with this very question post interview. Here’s the short and sweet answer. Yes is yes. No is no. Maybe is no. If there is any hesitation, don’t do it. Keep looking and find someone who allows you... Read More
I’ve always wondered about this one. And I’m still lost. Today an article from Harvard Business Review came across the wire about why top young managers are in a non-stop job hunt. It’s a quick read, so check it out... Read More
As leaders, our words and actions can take on new meaning. If we aren’t careful, we can send unintended messages that damage our effectiveness and subvert morale. For example, take that meeting you missed last week because you were dealing with... Read More
There’s a formal job description that lists a bunch of bullet points and requirements – but if you are ready to make a difference by solving real business problems, please read on. I’m looking for a highly skilled, success-oriented, professional... Read More